February 23, 2021 2 min read
COVID-19 SHIPPING DELAYS
KLM Performance Inc. Shipping Policies and Methods of Delivery:
ALERT: DUE TO THE UNPRESCEDENTED EFFECTS OF NATIONWIDE COVID-19 IMPACTS, AND CURRENT AREAS EXPERIENCING A VARIETY OF CIVIL UNREST AND WEATHER RELATED DELAYS PACKAGE DELIVERY TIMES AND SCHEDULED DELIVERY DATES ARE NO LONGER GUARANTEED BY THE CARRIERS.
THERE WILL BE NO REFUNDS ON SHIPPING CHARGES DUE TO CARRIER DELAYS.
Due to the current situation with COVID-19, product delivery times may change without notice. Delays in shipping times are beyond our level of control with shipping.
Please try to understand that KLM Performance has no control over the time in transit of your order once it leaves our facility.
Due to current events with the COVID-19 crisis, UPS, and the USPS are not guaranteeing shipping timeframes. In addition to that, many suppliers are working with reduced staffing levels, causing backorders or delays.
At KLM Performance, we are doing everything we can to make sure orders ship out orders as quickly as possible and ask for your understanding during these unprecedented times.
Please Note If Time Is of The Essence KLM Performance strongly recommends the use of Express Shipping Services to minimize any potential delay while your order is in transit!
We strongly recommend that you do NOT schedule shop time for your vehicle until you have your parts IN HAND. At KLM Performance, we believe "poor planning on the customer's part does not constitute an emergency on ours." This simply means we cannot change production times or shipping speed once your order has been placed. If, for whatever reason you need an expedited order, please state this decree in the notes for your order and choose one of our expedited shipping options. This is the only way we will know if you are under a time restraint.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States via UPS or the USPS using the shipping method of your choice. When you place an order, we will estimate delivery dates based on the availability of your item(s), shipping method selected and your shipment’s destination.
We apologize for the current delays you are valued customers are experiencing.