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Custom Made Products

TERMS OF SALE FOR CUSTOM-MADE PRODUCTS 

By placing an order for a custom-made product, you are at this moment consenting to the terms and conditions listed here for these products.

PLEASE REVIEW COMPLETELY BEFORE PURCHASE

Definitions - A "custom-made product" is a new item that is built to meet the customer's supplied specifications. By definition, custom-made products have a unique design. They may need to be modified or adjusted to allow for the best functionality or composition for the vehicle as provided by the customer. KLM Performance is not responsible or liable for information incorrectly/incompletely listed by the customer when placing the order.

CUSTOM-MADE PRODUCT ORDERS, ONCE PLACED ARE NON-RETURNABLE AND NON-REFUNDABLE.

 ALL CUSTOM MADE SALES ARE FINAL - THERE ARE NO EXCEPTIONS TO THIS RULE.

CUSTOM-MADE PRODUCT ORDERS TAKE A MINIMUM OF 12 BUSINESS DAYS TO MANUFACTURE. 

ONCE A CUSTOM MADE ORDER HAS ENTERED PRODUCTION THIS ORDER CAN NO LONGER BE CANCELED.

IF THE ORDER FOR A CUSTOM MADE PRODUCT IS PLACED WITH EXPRESS SHIPPING, THESE ORDERS ARE EXPEDITED IN PRODUCTION. 

KLM Performance does our best to maintain the stated timelines; however, if a production part is currently out of stock, additional time may be required to produce your order. KLM Performance is not responsible for delays in production or in the actual shipping time-of the selected carrier, of any order. KLM Performance will provide you with the status of your order with tracking. 

NOTE: Please allow twelve working days for the manufacture of your custom made Replacement Stainless Steel Brake Line Set.

If Time Is Of The Essence and you require these custom made brake lines in a shorter time span, Please choose UPS or USPS Express Shipping from one of these carriers. Express Shipping Orders are processed and shipped within two business days!

EXPEDITED SERVICE: If you require replacement brake lines in a shorter time frame this is available when you choose an expedited freight service for delivery. Rush Services are available when you choose either UPS or USPS Express Delivery Services. 

NOTE:The USPS Priority Mail and UPS Ground are not an Express Service!

ALL custom-made product orders must be placed using the online order form.  If you do not understand the way, please contact us so that we can assist you with the terminology. All assistance by phone is considered recommendations, and KLM Performance is not responsible for the interpretation or action of the customer based on these recommendations. KLM Performance will NOT be held responsible for incorrectly ordered custom-made products, as we do not know the exact specification of your vehicle and it's possible options or modifications.

ALL CUSTOM-MADE PRODUCTS ARE SHIPPED TO THE PAYEE'S BILLING ADDRESS. IF YOU WANT YOUR ORDER SHIPPED TO A DIFFERENT ADDRESS, PLEASE USE PAYPAL AS THE PAYMENT METHOD FOR THIS CUSTOM MADE ORDER.

NO EXCEPTIONS: ALL CUSTOM MADE ORDERS REQUIRE A SIGNATURE FOR DELIVERY. THIS IS DONE TO ENSURE THE DELIVERY OF THE ITEMS ORDERED.

IF YOU ARE UNFAMILIAR WITH THE SPECIFICATIONS FOR ORDERING YOUR CUSTOM-MADE PRODUCT, DO NOT PLACE YOUR ORDER UNTIL YOU SEEK AUTOMOTIVE PROFESSIONAL GUIDANCE.

By placing an order for a custom-made product, you are hereby consenting to the terms and conditions listed here for these products.

All products listed and presented as a custom made order are a final sale and non-refundable. Custom made orders require additional time for production and testing. Custom made orders are labeled with estimated production times as these items are made to order. The production of a Custom made order usually occurs within the stated times for each product. The stated production time is only an estimate and additional time requirements may occur before shipment. A custom order is an order which is not a stocked item and must be produced from the specification and or options chosen by you the customer. A custom order is a new item that is built to meet the customer's exact specifications. This new design may need to have modifications and adjustments done to the subject to allow for the best functionality or composition of the article ordered. The customer when ordering custom-made products from the KLM Performance understands and provides for the required time stated of custom-made products. KLM Performance will do its best to maintain the stated timelines; however, if a specific part is currently out of stock, additional time may be required to produce your order. KLM Performance is not responsible for delays in production or in the shipping of any custom made or particular order. KLM Performance will track your order from the beginning and will advise you as to the status of your order. KLM Performance does not provide a refund on custom-made products. Once A Custom Made product enters production, the request cannot be canceled.

Items offered as a Custom Made product with a color choice are listed with a variety of available colors. KLM Performance Does Not Guarantee the Buyers Expectation of what the chosen color is perceived to be. The color chosen by you the customer is the color that will be delivered. Color choices are not debatable or open to interpretation.

Please Contact Us if you have any questions regarding a Custom Made product before ordering.

IF YOU OBJECT TO ANY STATEMENT REGARDING THE TERMS AND CONDITIONS GOVERNING A CUSTOM MADE TO ORDER PRODUCT - PLEASE DO NOT PLACE AN ORDER FOR THE ITEM.

Please Contact Us if you have any questions regarding a Custom Made product before ordering.

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