The Core Charge credit returns will be accepted within 30 days of original purchase. After 30 days core credit refunds will be at the discretion of KLM Performance Inc.
To return your product core for credit, first drain all fluids, if any, from the product. Then fill out the Contact Us Form by referencing your order. KLM Performance will email you with an RMA number and detailed return instructions. Please wait for shipping instructions before shipping out your cores. Your core may be sent directly back to the manufacturer.
KLM Performance recommends using a carrier that provides package tracking to ensure your product gets back safely and quickly. You will not be reimbursed for shipping costs incurred in shipping the core.
The credit card used for the purchase of the product giving rise to the core return will be credited with the core's original invoiced value after inspection.
Cores that have been disassembled or have missing and or damaged components will not receive a core credit. The core you are returning must be complete and not missing any of its parts. You the customer are responsible for all freight charges incurred on the return of the core.