Coronavirus (COVID-19) Update

Health and Safety Coronavirus (COVID-19) Update

The health and well-being of our customers is our primary concern at KLM Performance Inc. KLM Performance has remained open since the start of the pandemic.

KLM Performance provides this Health and Safety information to help control the spread of the COVID-19 pandemic.

These health and safety guidelines will help you stay safe and vigilant during the Coronavirus response.

What is COVID-19?

COVID-19 is caused by a coronavirus called SARS-CoV-2. It is spread mainly from person to person, particularly through respiratory droplets produced when an infected person coughs or sneezes. Symptoms can range from mild (or no symptoms) to severe illness.

Everyone is at risk of getting COVID-19. Older adults and people of any age who have severe underlying medical conditions may be at higher risk for more severe illness.

COVID-19 NOTIFICATION 04/15/20

As a result of the outbreak of the disease COVID-19 arising from the novel coronavirus, temporary delays in delivery, or services from KLM Performance and its vendors or subcontractors may occur. among other factors, delivery obligations are subject to correct and punctual supply from our sub-suppliers or subcontractors, and KLM Performance reserves the right to make partial deliveries or modify its order fulfillment obligations.

While KLM Performance inc. shall make every commercially reasonable effort to meet the delivery, service, or completion obligations set forth herein, such dates are subject to change.

COVID-19 SHIPPING DELAYS

Due to the current situation with COVID-19, product delivery times may change without notice. Delays in shipping times are out of our control.

Please try to understand that KLM Performance has no control over the time in transit of the order once it leaves our facility. 

Due to current events with the COVID-19 crisis, UPS, & USPS are not guaranteeing shipping timeframes. In addition to that, many suppliers are working with reduced staffing levels, causing backorders or delays.

At KLM Performance, we are open for business and doing everything we can to make sure orders ship out orders as quickly as possible and ask for your understanding during these unprecedented times.

DURING THE TIMES OF THIS WORLDWIDE PANDEMIC BOTH UPS AND THE USPS ARE NOT GUARANTEEING DELIVERY DATES OR TIMES IN TRANSIT.
BOTH THE USPS AND UPS ARE NOT OFFERING REFUNDS ON SHIPPING CHARGES FOR MISSED DELIVERY DATES.

NOTE: If Time Is Of The Essence KLM Performance strongly recommends the use of Express Shipping Services. KLM Performance offers multiple Express Shipping options to meet your time line requirements. The use of Express Shipping to minimizes any potential delay while your order is in transit!

We at KLM Performance apologize for any inconvenience or delay with your order during these unprecedented times! 

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