The health and well-being of our customers and employees is a primary concern at KLM Performance Inc. KLM Performance has remained open since the start of the pandemic.
COVID-19 NOTIFICATION 04/15/20
As a result of the outbreak of the disease COVID-19 arising from the novel coronavirus, temporary delays in delivery, or services from KLM Performance and its vendors or subcontractors may occur. Among other factors, delivery obligations are subject to correct and punctual supply from our sub-suppliers or subcontractors, and KLM Performance reserves the right to make partial deliveries or modify its order fulfillment obligations.
Please Note: All Products Listed As Being On A Back Order Status Will Ship As Soon As Possible. All Invoices Will Be Provided With A Tracking Number As Soon As Your Order Is Completed.
While KLM Performance Inc. shall make every commercially reasonable effort to meet the delivery, service, or completion obligations set forth herein, such dates are subject to change.
COVID-19 SHIPPING DELAYS
Due to the current situation with COVID-19, product delivery times may change without notice. Delays in shipping times are out of our control.
Please try to understand that KLM Performance has no control over the time in transit of the order once it leaves our facility.
Due to current events with the COVID-19 crisis, UPS, & USPS are not guaranteeing shipping timeframes.
Expedited Freight Services are No Longer A Guaranteed Delivery Method. In addition to that, many suppliers are working with reduced staffing levels, causing backorders or delays.
At KLM Performance, we are open for business and doing everything we can to make sure orders ship as quickly as possible and ask for your understanding during these unprecedented times.
Product availability may be limited depending on the brand. KLM Performance Inc. portrays the products current availability at the time the order is presented for sale. The Inventory levels for all products are presented in a manner as to avoid confusion or multiple inquires as to when your order will be shipped.
Please make sure you read the products availability status and or timeline required prior to placing an order.
DURING THE TIMES OF THIS WORLDWIDE PANDEMIC BOTH UPS AND THE USPS ARE NOT GUARANTEEING DELIVERY DATES OR TIMES IN TRANSIT.
BOTH THE USPS AND UPS ARE NOT OFFERING REFUNDS ON SHIPPING CHARGES FOR MISSED DELIVERY DATES.
NOTE: If Time Is Of The Essence KLM Performance strongly recommends the use of Express Shipping Services. KLM Performance offers multiple Express Shipping options to meet your time line requirements. The use of Express Shipping minimizes any potential delay while your order is in transit!
We at KLM Performance apologize for any inconvenience or delay with your order during these unprecedented times!